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    Your frequently asked questions... answered!
    Don't see your question or need additional clarifications? Please Contact Us.



    Are these real cryptocurrency coins?

    Unfortunately not! These are physical commemorative coins made of high-grade iron and copper. They do not have market value in cryptocurrency markets. 

    Why should I get one?
    These cryptocurrency commemorative coins can serve as:
    - a sentimental souvenir for yourself;
    - a wonderful gift for cryptocurrency traders, investors and enthusiasts;
    - a decorative piece on an empty spot (like your desk!);
    - a fun imitation to prank others;
    - a conversation piece to initiate your friends and family into cryptocurrency and the blockchain.
    Can you create a coin for [crypto]?

    Yes! We are always open to new designs and concepts. Please leave us a message with your suggestions on our Contact Us page or via any other medium. Our team is always listening to you!

    Why isn't my tracking number working?
    Track your order at Track My Order. The processing stage includes the order reception, the quality check, and the packaging (since the collectible coins have already been minted). During the processing period, we usually send the customer their tracking number, even though their order may not have yet been dispatched; and during this time, the tracking number will not work. Additionally, the customer must usually wait for the tracking number to update and sync for a few days, even after it has been dispatched: it is delayed compared to what is happening on our side. Rest assured that your order is in good hands.